Questions? We can help!
We designed the Veteran Energy mobile app so you can manage your account from your smartphone or tablet. The app allows you to, view your bill, payment history, and electricity usage, pay your bill, and access important contacts.
The Veteran Energy app allows you to view your bill, payment history, and electricity usage, pay your bill, and access important contacts.
Yes, you will need your Veteran Energy My Account login information (email and password) to use the app. If you do not have a Veteran Energy My Account, please go to www.veteranenergyusa.com/account-register to create your account.
If you use one My Account login for multiple addresses, you will see all your service addresses when you log in. Just tap on the account you want to review. To switch accounts, click the ‘Tap to Switch’ link in the account info section. Customers with multiple accounts under separate My Account logins will have to log in separately using the email and password for each account.
You will use the same email and password as your My Account login. You can reset your email and password at https://www.veteranenergyusa.com/account-forgot-password. Please note this will change your email and password for both your My Account and the app.
If you cannot download the app because of Internet or Mobile Internet connectivity issues that cannot be resolved, you may want to contact your wireless provider.
The View Usage icon can be found on the home dashboard, main navigation bar, and main menu. This takes you to your usage dashboard where you can review and compare monthly, weekly, and daily usage. The Usage and Cost Summary, located under the Usage graph, provides projected usage and bill information. (Note: This tool is only available to smart meter customers.)