Please Note:
You must register as a user and activate your new Veteran Energy account via email before logging in for the first time. If you have not done so, please click here to register.
(For security reasons, log in credentials from your old Veteran Energy or Infinite Energy account WILL NOT work. You must register as a new user using the link above.)
(For security reasons, log in credentials from your old Veteran Energy or Infinite Energy account WILL NOT work. You must register as a new user using the link above.)
A Message to Our Customers:
For continuing updates on the COVID-19 pandemic please visit our regularly updated resource page.
A Message to Our Customers: Veteran Energy isn’t going anywhere! If you’ve seen stories about POLR (Provider of Last Resort), you don’t have to worry about being switched to another provider from us. We’re here for you for the long haul with rates that are always insulated from the volatile wholesale market. >>Read a Message from the President.
NEW My Account Dashboard Design: Same functionality, different look.
Tropical Storm Nicholas: If your power is out, please contact the TDU that services your area. You can find these phone numbers on our Support Page.
Winter Storm Alert: Temps are expected to freeze this week. Stay warm and save energy with these helpful tips.
High Usage Alert: Temps are expected to freeze over the weekend. ERCOT is asking all customers in Texas to conserve energy. Reduce your usage with these helpful tips.
Winter Storm: Stay safe and prepared during icy conditions and find contact information in the case of an outage on our support page.
ALERT: MyAccount is currently unavailable. Please come back later or contact Customer Service at (888) 367-7470.
ALERT: Website will be down and unavailable Sunday, January 15th from 6:00 a.m. to 2:00 p.m. (CST) due to planned upgrades.
ALERT: Due to unexpected system maintenance we are currently unable to accept payments online or in the call center. Please note, if you have a payment due today, we will work with you regarding late fees.
UPDATED: 07/12/2021 12:00 p.m. (CST)
UPDATED: 07/12/2021 12:00 p.m. (CST)
UPDATE: System maintenance has been completed! We are now able to accept payments online and in the call center.
UPDATED: 07/12/2021 12:45 p.m. (CST)
UPDATED: 07/12/2021 12:45 p.m. (CST)